Booking was easy and straightforward. Communication with the company was done by phone (which was nearly always answered immediately or returned in less than 10 minutes) and by email. Free shrink wrap, blankets, and tape and wardrobe boxes. While everything before move day was good, the best part was Jake and his crew, who showed up on time and worked hard. This couldn't be said for our last movers - you get what you pay for. The 3-man crew was respectful of our things and our homes. There weren't any problems and there wasn't any wasted time. We paid cash and got a discount for doing so.