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L Binder reviewed Bobbi Rice Weddings & Events

What a complete disappointment. Bobbi Rice promotes herself and her services beautifully…however, she didn’t follow through with any of it, and with one month to go until the wedding, we terminated her contract. Examples of some things she lists as doing: “Confirmation and contract review with vendors prior to wedding.” We asked her to and sent all contracts to her, but she never responded and of course, never helped to negotiate with any of them. “Phone/email/text support.” She took days to reply, and cancelled several meetings on short notice. “Creation of wedding planning timeline.” She provided the generic timeline available anywhere online. “Assistance developing theme/ambience/personal touches.” She printed out two pages of generic photos available online and gave those to us. “Assistance with ceremony…music…and reception music.” No suggestions on this. “Budget estimates for proposed designs.” She provided us a list of the costs of things, no options, and it was considerably higher than the budgeted amount we had discussed. We told her several times to adjust it, with various options, but never got that. “3 inspiration and design boards.” Again, two pages of generic photos was all we got. We showed her invitations we were looking at. She provided us a list of websites to companies that she is a sales representative for, but never went through them to identify selections like the ones we were looking at. She offered to let us pay $100, I think, to set her up as a representative for the company we looked at, and said we’d get a “discount” in return. Bobbi was, however, extremely efficient at requesting and processing her periodic payments due from us. We were fortunate. We had a lot of help and support from other people. Also, my daughter was able to take off a week from work one month before the wedding, and we spent 5 days in a whirlwind of wedding planning. We ended up with a most beautiful, enjoyable wedding celebration, no thanks to her. I never saw evidence of most of the excuses she gave us, so I’m not sure how truthful she is. I share this to prevent others from going through the same aggravations at such a special and joyous time.