I found Talygen the best and easy-to-use issue management system to troubleshoot help desk problems. It is a web-based issue tracker that is loaded with many features and best fits the needs of all businesses. It helped me effortlessly to prioritize tickets, assign tickets to remote agents, categorize department-specific tickets, manage client tickets, and a lot more. Must-Try!
3/1/2021 5:31:18 PM