Company description
Rock Emergency Services has 10+ years experience in the restoration industry. In a business where customers stress levels and anxiety can run high Rock will guide you through the process start to finish. We set the highest standard in water, fire, and mold restoration.We continuously stay focused and dedicated to self-improvement to make sure our customers have a pleasant experience in a not so pleasant time. Rock Emergency technicians are graded and evaluated on professionalism, response time, and overall customer satisfaction. The feedback we get from our customers is essential for our success. Our employees are certified by the Institute of Inspection Cleaning and Restoration (IICRC), NYS Department of Labor Asbestos Handling, EPA, and OSHA. We strictly abide by their rules and regulations within the cleaning, restoration, and construction industries. Rock Emergency is 24/7 365 company and we always have technicians on call day or night to respond immediately to your call.What you can expect with Rock Emergency:Clear communication…our technicians will thoroughly explain the processes and procedures in which we will take to perform your job and answer any questions you may have and never start anything without your approvalFast response timeTechnicians will be clean cut, polite, always in uniform, and certified by the IICRCWe heavily document the job through notes and photos start to finish to assist in the claims processWe stay up to date on the newest equipment, technologies, processes and procedures to make sure your job is done right and efficientlyWe always clean up after we are done to make sure you are as comfortable as possible during a difficult time
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- Keywords
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