They were able to accommodate my request immediately and was able to send out a technician before the expected time. As he arrived, he then checked the problem promptly. Everything was set up and well-organized, thus fixing our dishwasher that was not draining was just easy for him to fix. Within 2 hours, it was good as new. It was fixed well and was working perfectly again. This is the best company to call for appliance repair service needs.