My overall experience was great except the pillows had a bunch of little hairs like it wasn't washed and the walls were just cover with sticky wall paper which had stains and creeped out my little girls. The valet guy was very friendly and helpful. We informed him we were out of town and he took the time to tell us all about the great places to take my kids, that they would greatly enjoy. The room we stayed in had the beautiful view of Hollywood and that was by far the best far.