I was connected with imperial world Trade for some emergency required machinery for my company production department. I just sent an inquiry email to check that machine and some needed spare parts are in stock or not. The answer came back within a half an hour and was also very pleasantly surprised to find a machine and most of the needed parts. I placed an order by return and received it within 2 days! Even better, the supplier service is truly amazing, true to their word and delivered spot on time. Now we become a regular customer of the IWT and also my company had great deals with IWT.