Johnny offered us a good deal and honored it at pick up, no unexpected surprises/ haggling I feel terrible not remembering the names of the two guys that came to pick up because they were both very respectful, polite, friendly, and professional Took a few minutes to inspect, handed us the cash, loaded the car and drove off Also filled out the DMV lease of liability for us and told us we could do it online as well, which we recommend (took less than 2 minutes) Overall great team and business Pain free experience!