They were very meticulous in reviewing disclosure packages. We spent many hours with them going through all details that were listed in the disclosure. Also, they were very careful in replying to our questions to make sure we fully understand their answers. They are very experienced professionals: we got our house not because we offered more money but because they put in front of the seller a solid and competitive contract with minimal contingencies. They had our best interest in mind when they negotiated with the seller. We did not pay a single dollar extra to what we offered because they acted with integrity and protected us from going above our budget. They are so much fun to work with! :)