Freddie came to help remove a large yellowjacket nest that was hanging off my fire escape. He was quick and AMAZING to capture the nest even from such a strange angle. I'm still in awe. I also love that they will guarantee us for the rest of the season. He also left a can of non-toxic spray to use in case the bees came back to try and resettle. I will definitely keep these guys in mind for any future problems!