I was trying to fix my refrigerator that was making noise but I couldn't make it. So glad that this company called me back shortly and assigned a technician to fix it. Though the technician was busy working on my appliance, he kept on explaining to me what he was doing. It only took an hour for him to fix it, the repair was done and it was of good quality. I will call them in the future as well as recommend them to my friends.