A five star mess from the beginning! Michigan Motor Exchange advertises customer satisfaction as their number one priority…master mechanics…professionals…who perform their services to the highest industry standards. After the original time estimates and monetary quotes were much higher than promised, I was delivered an engine that was defective. How can these pros deliver an engine with cross contamination and very poor performance? How can they have the vehicle three times and deliver it with the same contamination? How can they deny that the coolant is not contaminated, calling it rust? My friends, family, neighbors, various pro mechanics and the State of Michigan all attested to the contamination and the defective engine. Everything was to blame for my poor engine performance except the people that built the engine. I was recently contacted and offered a leap of faith gesture to take another crack at an engine that has been a total mess for more than a year now. I have wanted a refund for a while now but it looks like the “good people” at Michigan Motor Exchange don’t see that as satisfaction for a year of misery. Many other problems during the build. I would not recommend their services. For a firm that uses God's name so much and goes by the DO UNTO OTHERS creed, they will have to pay Him for what they did to me. They won't pay me!
3/15/2013 11:58:46 PM