Established itself as one of the leading international business processes outsourcing company, (v)WeCare Tec’s specialization lies in major services like-contact center solutions, telecom billing and OSS solutions, website designing and development, software development, backend services, technical support, web based research activities, IVR solutions, infrastructure management, finance and administration accounting and data analytical services. Apart from these, it has also proven its expertise in value added IT enabled services such as: free queuing, intelligent business routing, management of customer relationship and others. (v)WeCare Technology is recognized for its efficiency in the call center domain. The headquarters of the company is in the United States. (v)WeCare Technology operates through its offices in India. The company was founded in 2003 with an aim to provide exemplary contact center services to organizations across industries. Not only has (v)WeCare Technology delivered what it aspired to, but has also set an example for its counterparts. (v)WeCare Technology continued concentrating on call center services when its business was in the nascent stages.
However, the company soon recognized the demands of the market. In addition, (v)WeCare Technology also understood that what organizations were looking for was a one-stop service assortment that would cater to all their business requirements. With a goal to provide the best to its clients, (v)WeCare Technology chose to diversify. At present, the offerings of the company include services like web based research, website and software development, accounts and finance outsourcing and even the most advanced IVR services. These are the services that the company provides over and above the regular customer support solutions such as e-mail, live and voice chat. (v)WeCare Technology offers services to a variety of industries and fulfills all the responsibilities of a dedicated strategic partner through the management of client interactions. While many companies in the contact center industry make tall promises about their abilities, (v)WeCare Technology chooses to let its actions speak for itself. The company has always surpassed the performance benchmarks set by the industry and has chosen to defy the limits. (v)WeCare Technology believes in providing its clients with timely and efficient work deliverables. The company has always stood up the expectation of its clients and delivered world-class business solutions. Besides all this, (v)WeCare Technology takes care that its clients do not feel neglected at any cost. This is the reason the company does not let the information shared by its clients to be misused.