Shoaib ATP 7

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Contact

Address:
2712 W 79th St
Hialeah 33016
FL
United States
Phone number:
800 -890-8869
WebSite:

OPEN HOURS

Monday
9:00 - 17:00
Tuesday
9:00 - 17:00
Wednesday
9:00 - 17:00
Thursday
9:00 - 17:00
Friday
9:00 - 17:00
Saturday
Closed
Sunday
Closed

Location on map

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Company description

IT service management is often equated with the Information Technology Infrastructure Library (ITIL), even though there are a variety of standards and frameworks contributing to the overall ITSM discipline. Whereas version 2 was process-oriented (split into two groups: service support and service delivery), version 3 is service-orientated. Since ITIL V3, the various ITIL processes are grouped into five stages of the service lifecycle: service strategy, service design, service transition, service operation and continual service improvement.

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