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If a satellite is being connected to the router, a user has to log in to the router then he can upload the firmware into the satellite manually. We recommend users not update the firmware on the router and orbilogin.com interface at the same time. You must update the firmware on the Orbi satellite first, then update on your router. You need to visit netgear.com/support to download an available firmware for the Netgear Orbi and all other routers connected to it.
