Company description
Kolaxo CCS communicates with the customers of different companies and having different problems with them. The live human agents are experienced and competent to analyze the problem and act accordingly. The motive of our contact center service is to solve customers’ problem so that they may return satisfied and talk positive about your company. We have multiple internet connections to ensure of one connection at any time gets slow or break down the other connection must support during that time. We have Xfinity as our main provider and Charter Specturm along with AT&T as a backup connection. These connections ensure nonstop internet availability and highest speed to make sure smooth and uninterrupted communication with customers. Our real human being have empathy. They can better understand the pain area of customers. Having that emotional factor involved, they are in a better position to resolve the customer problem. The customer can easily identify the personal affords done by the agent and hence become happy. Our service provides exceptional call handling features. With the help of this service a dedicated agents handles all your business calls and communicate with caller on behalf of your business. These professionals are trained to produce expected results from callers by motivating and encouraging them to purchase.
