Identity Hospitality specializes in spa and wellness consulting because we want to make spas exceptional. Our team members are not just experts in the industry, we are passionate spa-goers who have experienced spas around the world of all ranges of luxury. Whether you have a destination, resort, hotel, or day spa, we want to help you create a successful environment that is conducive to healing and wellbeing of your guests. Spas are sanctuaries to heal the body, mind, and spirit.
We offer more than services. We provide valuable solutions. As part of your team, we recommend only the services that you need and are in the best interest of your company, its goals, and your current financial position. We work together to customize the services and solutions necessary to develop and manage your spa business.
Identity Hospitality spa consulting services range from feasibility studies, design, through to pre-opening and daily operations. As a full-service spa consultant and operator, we also provide creative spa menu development, staff selection and training, retail product selection, systems development, quality standard operating procedures and audits.
TOGETHER, THE TEAM AT IDENTITY HOSPITALITY BRINGS MORE THAN 100 YEARS OF COMBINED INDUSTRY EXPERIENCE, GEOGRAPHIC DIVERSITY AND GLOBAL PERSPECTIVE TO YOUR MISSION. EACH INDIVIDUAL POSSESSES AN UNMATCHED LEVEL OF PASSION, PROFESSIONALISM AND DEPTH IN THEIR RESPECTIVE ROLES, WITH ESTABLISHED EXPERTISE IN THE LEISURE, HOSPITALITY, RETAIL, WELLNESS, SPA, SALON, FITNESS AND CLUB INDUSTRIES.