Company description
As an electrician with over twenty years experience on Boston’s North Shore Chris Deao knows how to deliver efficient, friendly, and affordable service. Our mission is to bring complete electrical care to residents and small businesses in Boston’s North Shore, Essex County, and beyond. We do that by delivering superior electrical services safely, and at a fair price.
Electricity is an indispensable necessity to homes and businesses. Power outages, hazardous conditions, or even the anticipation of a service call can cause undue stress and anxiety. And in Massachusetts, which already had the third highest energy prices in the U.S., the recent spike in electric rates has many folks looking for ways to reduce consumption while improving the reliability and safety of their electric system.
We want our customers to have a worry-free experience. To that end, and in order to consistently deliver on our promise of world class service, we’ve developed the following set of guiding principles.
Service
In defining the quality of our service we don’t differentiate between paying customers and those who are not. We are happy to provide electrical services and knowledge with honesty and integrity. We aim to do so with patience, courtesy, and in plain English.
We take pride in our work, and we’re committed to expanding our capabilities through continuous improvement of our knowledge and skills.
We strive to be on-time…every time, and we maintain a healthy respect for our customers time and property.
We offer accurate, straightforward pricing.
We prioritize Emergency Service. Available 24/7.
Energy saving measures are deployed wherever possible. And customers are always informed of opportunities to save money, use less energy, along with sustainable alternatives.
We clean up after ourselves.
We recognize that customer service may well be our most important product.
We take safety very seriously.
Savings
We save you money…it’s what we do.
A few ways we do this are:
Expert guidance on energy efficient appliances, fixtures, bulbs, and devices
Providing affordable electrical services
A 25% discount has been negotiated for our customers at Light N Leisure (The Purple Buildings).
Satisfaction
All homeowners have genuine concerns which may or may not be directly related to their electrical project. It may be a worry about letting the dog out, parking, or noise. These are perfectly legitimate issues. We anticipate these based on experience. If you have extenuating circumstances we want to know about them.
To us customer service really means customer satisfaction. Our customers appreciate our respect for their children, pets, and property. That we’re on time–every time. And that our estimates are accurate with no surprises. Special requests from customers is like money in the bank. Because if it comes up once it’ll probably come up again. We’ll be ready.
Safety
Chris Deao and the team are licensed electricians as well as OSHA certified. We’re fully bonded and insured. In addition all our work is performed according to standards of the National Electrical Code (NEC).
We take extra precautions in every situation that might pose a risk. Especially where children, pets, and property are concerned.
