How to Reduce the Numbers of No-Show Reservations?
Do you run a restaurant that takes reservations? Then you know what a huge problem no-show reservation is. For the uninitiated, no-shows refer to the diners who halfheartedly book tables in the restaurants and fail to make an appearance. Whatever the reason might be, these customers don’t even show the courtesy to inform Pismo Beach Restaurants about their cancellations.
Even though this is an age-old problem, there are some ways to reduce the number of no-shows in your restaurants. Check the following section of this article to know the tricks.
Invent an Easier Cancellation Procedure: You can make the cancellation process easier for the guests by giving them a timeline. If the guest fails to appear within half an hour of the reserved time, your restaurant will make a call for them. If they don’t pick the phone up, the table will get cancelled immediately. Try this process in your restaurant, and see how the number of no-shows gets reduced.
Follow Up with the Customers: Most restaurants in Pismo beach grit their teeth for the no-shows and leave things be. Don’t do that. Use technology to follow up with no-show customers. You can leave them a polite mail or message about their absence. You can also attach a link to the reservation page of your website. This will make the customers feel special and bring them back to your place.
To know more such restaurant business tricks, contact the professionals of Brad’s Restaurant on (805) 773-6165. You can also check our website www.bradsofpismo.com to learn more about such restaurant business tricks. If you want to get a professional forecast, send a mail at email@example.com today.