This was my first buy and, as a novice, it was a bit challenging; however... They were absolutely the best. Their selections for me to view were always within my parameters. They walked me through every step of the way, from viewing to buying. They reviewed all documentation necessary to study with me. It made me feel less a novice and much more confident. After the decision to buy, what to do next, other outside help I might need (referrals), until the keys were mine, they were there all along with their knowledge, information and support. They're highly professional with the utmost integrity, plus they were friendly and fun. I said it tongue-in-cheek to them many times, but it's really true -- they're the best in the west, north, south, east and all other points both known and unknown!!! I cannot say enough about them. They couldn't do enough for me. You'll be more than satisfied, if you use them yourself.