John is an excellent locksmith, and we will call him back for more work. He was on time, brought a special order lock that did exactly what we wanted. He did some additional work as well, and had no problem with our spontaneous questions or requests. He also showed graciousness and tolerance of the many workmen that were going in and out of the very door he was working on. He will not stop until the job is done right, to order, and to his own satisfaction. He was a pleasure to work with, and his service charge is very fair for what he delivered to us.