This is the second time I've used John at Elite Locksmith. I called him Monday afternoon and he scheduled the appointment for the next morning. He showed up promptly and worked on changing out some locks which a couple were pretty old. Eight locks were changed out along with a new doorknob, resetting striker plate so front door was in alignment with two dead bolts. He worked diligently on one of the older locks to ensure it worked properly. He provided me with the new keys at no charge. I would definitely recommend him and I will definitely use him again.