I was completely satisfied with the service Elite Locksmith provided. The person I spoke to on the phone when I called to set up my appointment listened to what I needed and was very helpful with suggestions. I was able to obtain an appointment 2 days later. The locksmith they sent showed up on time, was very professional, did an excellent job on the locks, and took the time to answer all of my questions. He was also able to squeeze in an install of a security lock on my sliding door, which I had not mentioned when I called. I was very happy with the service and would definitely recommend them to friends!