Everyone in the staff, starting with the lovely receptionist, was friendly and welcoming, and since this was my first visit, and I had no idea what to expect, this helped me feel relaxed. The checkup was extremely thorough. After the cleaning was done, Dr. Marchbanks came over to assess the overall health of my teeth. The office was very clean and had a modern look, which gives me immediate relief and confidence. I highly recommend this office if you are going there for the first time, like I was.