The lock on a door between the house and garage stopped functioning, and we couldn't get the door open. I called Global Locksmith Service to come and fix it, and, later, to re-key it to match our other locks. He did both quickly and professionally. He was very patient in explaining options, making sure that we wanted a lock on that door (apparently, many people don't lock that door, and he wanted to be certain we did before proceeding). He spent a lot of time explaining how the new doorknob works, since it was different than the old one, and why he choose it, and wanted to be sure I knew how to use it.
