Company description
In today’s fast-paced economy, business owners must rely more and more on outside service firms to keep up with the competition. For reliable courier and shredding services in San Antonio TX, you can trust important documents, merchandise shipments and private information to Dependable Express. Our team of industry, security and technology specialists are known for excellence in everything they do: logistical distribution, route management, secure document destruction and more.
Established in 2002 by owner Shelly Miller, Dependable Express has grown into one of the largest courier providers in the Greater San Antonio area. Miller leads our company and the industry. As president and board member of the Texas Courier and Logistics Association, she works to positively influence the Texas courier and logistics industry through alliance building, legislative monitoring and communication efforts.
Best Customer Care
Customer service is our obsession. We combine the highest ethical standards, the best technology and the unique talents of our team members to exceed customer expectations every day. Our courier company’s growth stems from the reliability and value we provide while continuing to expand services, employ new technologies and redesign processes.
Here are just a few of the many reasons why Dependable Express is the preferred courier service in San Antonio TX, as well as statewide:
Courier Awards & Distinctions
Top Courier and Delivery Firm – by the San Antonio Business Journal – 2007, 2008, 2009
BBB – Not a single complaint in nine years
Excellence in Partnering with HEB Award – 2008
Official Same Day Courier of the San Antonio Spurs – 2009-2010
Superior Service Award by UPS Supply Chain – 2010, 2011, 2012
Owner, Shelly Miller, elected to leadership roles with the Texas Courier and Logistic Association – President (2011), Vice President (2008, 2009), Board Member (2007, 2008, 2009, 2011)
Dependable Express drafted and helped implement Texas courier and logistics Code of Ethics.
Letter of recognition for outstanding achievement and pursuing excellence by U.S. Senator John Cornyn (2004, 2010)
Honored by U.S. Senator Kay Bailey Hutchinson (2004, 2010)
Quality Service Award 2009, 2010, 201, 2012-Toshiba
Inbound Logistics Top 100 Reaward-2012
Supply Chain AllStar Award-HEB
Qualified Courier and Logistics Company by the State of Texas, 2011, 2012
Professional Certifications
certified-DExLogo
HUB Certified by the State of Texas
Small Business Enterprise Certification from South Texas Regional Certification Agency
Women Business Enterprise Certification from South Central Regional Certification Agency
Drivers TSA Certified Through the Department of Homeland Security
Industry Affiliations
Messenger Courier Association of America (MCAA)
National Transportation Logistic Association (NTLA)
Texas Courier and Logistic Association (TCLA)
Executive Women’s International
Alamo Executive Association
South Texas Organization of Paralegals
San Antonio Legal Secretary Association
